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New Contributor
leanne_winter
New Contributor
May 16, 2025
Solved

how do I see how much roaming data I have used

The app says I have unlimited data, but I am currently overseas and know there is a 30gb cap. 
 

my bill shows my usage, but I can’t find current usage.

    MZone
    MZoneAnswer
    Platinum 
Contributor
    May 16, 2025

    There is no cap currently so roam away. Feel free to put a £0 spend cap just incase to avoid any out of allowance charges. 

    I have no affiliation whatsoever with iD Mobile or any subsidiary companies. Comments posted are entirely of my own opinion. Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
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    New Contributor
    ukkid35
    New Contributor
    February 22, 2026

    I joined iDMobile in November 22, however I upgraded my plan in April 25

    Does this mean because I ‘joined iD or upgraded on or after 21st June 2023’ that I am limited to 30Gb data roaming?

    iD Mobile Employee
    Michael Z
    iD Mobile Employee
    February 22, 2026

    Hi ​@ukkid35 

     

    You are not limited to 30GB while roaming. You can use your data allowance abroad just as you would in the UK.

    So, if you have an unlimited data plan, you can continue using your data in our free roaming destinations in line with your plan’s allowances.

     

    Michael Z

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
      New Contributor
      MikeSp
      New Contributor
      June 13, 2026

      I have been limited to 30 GB while roaming and have been charged, so the information above is clearly not the case anymore

        Gemma M
        iD Mobile Employee
        Gemma M
        iD Mobile Employee
        June 13, 2026

        Hi ​@MikeSp,

         

        I've just sent you a private message to help get this sorted.

         

        To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

         

        You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview 

         

        We'll speak to you there.

         

        Thanks,

         

        Gemma M

        The iD Mobile Social Media Team

        Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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