i bought a roaming add on for Montenegro | iD Mobile Community
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Question

i bought a roaming add on for Montenegro

  • July 26, 2025
  • 3 replies
  • 45 views

I bought a roaming add on for Montenegro without realizing this won't work as it's not a partner country. Can I get this refunded?

3 replies

Kash M
iD Mobile Employee
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  • iD Mobile Employee
  • July 28, 2025

Hi ​@Martin_Simmy,

Welcome to the Community!

We don’t offer roaming add-ons for Montenegro. You can still use services there but they would be chargeable. You can find further information regarding charges at the link below:

https://www.idmobile.co.uk/help-and-advice/international-and-roaming-charges

 

Kash


  • Author
  • New Contributor
  • July 28, 2025

That's exactly my point, how do I get a refund for an add on that I can't use as I am in Montenegro?


Tom
iD Mobile Employee
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  • iD Mobile Employee
  • July 29, 2025

Hi ​@Martin_Simmy 

 

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further. 

 

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. 

 

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview  

 

We’ll see you there. 

 

Tom