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I bought roaming in turkey but doesn't work

A
Community Member

I bought roaming data for 10 days first time 8th of June till 18 th of June and did work,

but again I charged it foe next 10 days, and doesn't work at all.

I had in live chat but you didn't help me.

I look forward to hearing from you due course. 

Best answer by Natalie W

Hello ​@Afsaneh 

 

Thank you for getting in touch. 

we are sorry to hear you are experiencing issues with using your data roaming add on in Turkey. 

When you search for a network manually, are you presented with multiple options? If yes, have you attempted them all?

 

Thanks, 

 

Natalie 

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    andewhite
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Contributor
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    • andewhite
    • Platinum 
Contributor
    • 12595 replies
    • June 24, 2025

    If your iD Roam Beyond data-only add-on didn’t work at all, just ask for a refund, ​@Afsaneh. 

     

    Forum member (non-iD).
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    1 person likes this
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      Afsaneh
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    iD Mobile Employee
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    • Natalie W
    • iD Mobile Employee
    • 2458 replies
    • Answer
    • June 24, 2025

    Hello ​@Afsaneh 

     

    Thank you for getting in touch. 

    we are sorry to hear you are experiencing issues with using your data roaming add on in Turkey. 

    When you search for a network manually, are you presented with multiple options? If yes, have you attempted them all?

     

    Thanks, 

     

    Natalie 

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
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      Afsaneh

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