I bought roaming in turkey but doesn't work

Forum|Forum|1 year ago
June 24, 2025
4 replies
197 views

I bought roaming data for 10 days first time 8th of June till 18 th of June and did work,

but again I charged it foe next 10 days, and doesn't work at all.

I had in live chat but you didn't help me.

I look forward to hearing from you due course.

Best answer by Natalie W

Hello @Afsaneh

Thank you for getting in touch.

we are sorry to hear you are experiencing issues with using your data roaming add on in Turkey.

When you search for a network manually, are you presented with multiple options? If yes, have you attempted them all?

Thanks,

Natalie

andewhite

Platinum  Contributor

If your iD Roam Beyond data-only add-on didn’t work at all, just ask for a refund, @Afsaneh.

Forum member (non-iD).

N

Natalie WAnswer

iD Mobile Employee

Hello @Afsaneh

Thank you for getting in touch.

we are sorry to hear you are experiencing issues with using your data roaming add on in Turkey.

When you search for a network manually, are you presented with multiple options? If yes, have you attempted them all?

Thanks,

Natalie

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

P

Pawelbab

New Contributor

I buy my one yesterday 31.05 .2026 for 10 day ... I'm in Turkey and also doesn't work ... I been try everything...and unfortunately nothing help.... Where l can get refund.? .. Now l use WiFi in hotel and also have to pay for that ...

Hosai W

iD Mobile Employee

Hi @Pawelbab,

Please accept my apologies for any inconvenience caused to you in relation to the add on not working.
Please can you try and manually connect to Turk Telekom.

-Hosai

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.