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ID mobile in portugal

  • 21 July 2024
  • 1 reply
  • 64 views

Hi

 

i have landed in Portugal and have no service whatsoever. Any ideas folks ? Who is the partner here and is there any current issues ?

 

(Yes phone switched off and on again several times  Been here for 8 hours )

 

thanks

 

p

1 reply

Matthew T
Rank
Userlevel 7
Badge +6

Morning @Paul Bollom,

Double check Roaming is enabled both in the iD Mobile app / My Account online and on your phone itself. When I recently went abroad, it was switched off in my iPhone settings. I had to go Mobile Service → Tap my iD Mobile SIM → Toggle Data Roaming ON. If you don’t have an iPhone, simply Google “How do I turn on Roaming on {Make & Model}.”

Thanks.

iD Community Manager

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