I was out walking the Norfolk coast when message arrived saying I might be on a ship. Then I got two messages saying I’d used up 100% of my credit limit. I didn’t see these because I was chatting with my friends and walking. Checking my account I’ve been charged £25 which is my personal limit! But data roaming was turned off! There was a big ship right on the horizon. I don’t understand how this can have happened. I checked and found I’d been auto connected to Tampnet. I’ve now swapped to manual network. Can you please refund this amount.

Seems odd iD Mobile have a roaming partner agreement with Tampnet, which is intended for offshore use.Did you receive a roaming rates SMS text message from iD after connecting to Tampnet, @GillC?

incurred roaming charges while on Norfolk ciast

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