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internatinal calls - phone stopped working

  • July 13, 2024
  • 1 reply
  • 62 views

I’m in Turkey just now and had to make a call back to the UK, but have had a message saying my credit limit has been reached and now my phone doesn’t connect at all, even if someone is calling me. 
How can I sort this please? 

Best answer by Matthew T

Hey @ErniePernie,

Looks like you hit your Bill Cap. To adjust it, please follow the steps in this article:

Thanks.

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Matthew T
iD Mobile Employee
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  • iD Mobile Employee
  • 1829 replies
  • Answer
  • July 24, 2024

Hey @ErniePernie,

Looks like you hit your Bill Cap. To adjust it, please follow the steps in this article:

Thanks.