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International calling Add on

  • 1 September 2020
  • 4 replies
  • 264 views

Hi, 

 

On other networks you can purchase an add of 500 minutes which allows you to call 1 x over seas country, it is 5£ to 7£ a month extra. Do ID Mobile offer something that is the same?

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Best answer by Mohammed 1 September 2020, 15:32

Hello @moffattfam,

We don’t offer International add-ons, however, you can purchase & use add-ons when in an inclusive EU Roaming destination.

 

e.g. If you used up all your allowances and bought an add-on when in Spain, this would work.

You can find these countries here: https://www.idmobile.co.uk/help-and-advice/eu-roaming

 

Mohammed

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4 replies

Userlevel 7
Badge +9

Hi @Bakhshanashna4@gmail.com,

Have you ensured that the roaming services are activated within your online account? Additionally, ensure that your phone is connected to the Korek Telecom network when in Iraq.

Ryan

How can I activate my sim card and receiving calls  from UK.

Hello 

I'm in Iraq and my sim card is not working I cannot receive any call or make any call  can u pls help me. 

Userlevel 7
Badge +9

Hello @moffattfam,

We don’t offer International add-ons, however, you can purchase & use add-ons when in an inclusive EU Roaming destination.

 

e.g. If you used up all your allowances and bought an add-on when in Spain, this would work.

You can find these countries here: https://www.idmobile.co.uk/help-and-advice/eu-roaming

 

Mohammed

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