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international calls not working

  • 28 June 2024
  • 2 replies
  • 42 views

Unable to make calls from overseas back to UK

Ive got data working fine.

Ive verified roaming is on. Both on device and account settings. 
I’ve increase spend cap too 

can someone please look into this. Happens every time I travel broad 

2 replies

Userlevel 1

Cancel, sorted now. Increasing the spend cap resolved this but took 15mins to allow calls to take place. Was being inpatient 

Userlevel 5
Badge +6

Hey there @Jon, welcome to Community!

 

We’re glad to hear all is sorted and you worked it out :D

 

Kind regards,

Tyler

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