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international calls not working


Jon Jepson
New
 Contributor

Unable to make calls from overseas back to UK

Ive got data working fine.

Ive verified roaming is on. Both on device and account settings. 
I’ve increase spend cap too 

can someone please look into this. Happens every time I travel broad 

Best answer by Jon Jepson

Cancel, sorted now. Increasing the spend cap resolved this but took 15mins to allow calls to take place. Was being inpatient 

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2 replies

Jon Jepson
New
 Contributor
  • Author
  • New
 Contributor
  • 1 reply
  • Answer
  • June 28, 2024

Cancel, sorted now. Increasing the spend cap resolved this but took 15mins to allow calls to take place. Was being inpatient 


Tyler
iD Mobile Employee
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  • iD Mobile Employee
  • 3886 replies
  • July 10, 2024

Hey there @Jon, welcome to Community!

 

We’re glad to hear all is sorted and you worked it out :D

 

Kind regards,

Tyler