Similar to another message I saw here, I live off the Norfolk coast and have on 3 separate occasions had messages and charges for being in international waters without going anywhere.
The advice was to turn off roaming and set add-on limits cap to £0 which I did.
However, I got the same message again today and told the cap had been set to £45. Am I going to be charged for it? I don’t know what else to do so would welcome some advice?
Question
international roaming charges message but roaming not on
Hi
We’re sorry to hear this.
This issue can be caused by mobile phones connecting to foreign networks, such as those on ferries or cruise ships, as they are operating in the nearby shipping lanes.
We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.
To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.
Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview
We’ll see you there.
Anika
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