Despite following all the instructions and tips, I am unable to get roaming g to work I Australia. Does anyone know how or who I contact for a refund?
Making a conplaint
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+25Hi
I’m sorry to hear this, you’ve followed all instructions and tips? Please could you clarify what you’ve tried to this point?
Did you purchase an add-on for Australia?
Tom
Hi, I purchased before leaving UK. I've checked all roaming options via my phone and through the App, checking each step and covering networks, roaming, SIM options (and lots of attempts myself, and a savy IT friend). I've also searched networks and registered for all 3 listed for Auatralia (Optus, Telstar and Vodafone).
I've ended up buying an e-sim otherwise I am so dependent in wifi.
+24Hey there
https://www.idmobile.co.uk/live-chat
Thanks,
Tyler
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