II don’t seem to be able to make calls or texts whilst in France.
I can receive texts and mobile data is working so I am connected.
Solved
Making calls from France
Best answer by andewhite
Niamh H wrote:
If only live chat was working, but the button doesn’t even show
Okay
- Allow popup windows in your web browser.
- Try using a different web browser.
- Try opening the Live Chat in an incognito / inprivate window in your browser.
Otherwise, try sending iD support a private message using Facebook Messenger.
+26You probably need to contact iD customer service,
The forum members here, like myself and yourself, can’t look at customer accounts for privacy and security reasons.
andewhite wrote:
You probably need to contact iD customer service,
If only live chat was working, but the button doesn’t even show
+26Niamh H wrote:
If only live chat was working, but the button doesn’t even show
Okay
- Allow popup windows in your web browser.
- Try using a different web browser.
- Try opening the Live Chat in an incognito / inprivate window in your browser.
Otherwise, try sending iD support a private message using Facebook Messenger.
andewhite wrote:
Okay
- Try using a different web browser.
Yeah tried Firefox and Edge with no joy, had to download Chrome in the end
+25Hi
Are you still having issues with this?
Were you unable to use any calls while in France or just certain ones?
Tom
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