I was advised have 45gb when landed in Spain not 30gb data allowance. Is this correct as I am nearing my 30gb data allowance. Thank you
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Best answer by Daz_S
Hal1011 wrote:
I was advised have 45gb when landed in Spain not 30gb data allowance. Is this correct as I am nearing my 30gb data allowance. Thank you
…. To protect you from excessive charges, a GBP45.00 roaming data cap is in place ….
That means you have a Great British Pound cap, meaning iD put a £45.00 roaming data cap onto your account (unless you changed your billing cap via your account) and not how you read it as a 45GB roaming data cap.
Now if you have a 30GB usage allowance on your account per month and you didn’t use all of it by the last day of your previous billing cycle then you could hopefully have inadvertently covered yourself anyway ie. You only used 10GB of last months 30GB, meaning you had 20GB rolled over for your trip to Spain, thus in total you could have 50GB to use.
If you have more than 30GB per month then again hopefully you’ve not used all of that and added an additional £45 to your monthly bill.
However you have also wrote you’re near to your 30GB allowance anyway. Assuming you read up on exceeding your roaming allowance and the extra costs associated with this, you hopefully haven’t ran up a large roaming bill.
(also to Nat. I didn’t mean to ‘step on your toes’)
Hello
Welcome and thank you for posting to us here on the community.
Use Your Full UK Data Allowance at No Extra Cost!
From 1 October 2024 and until further notice, all customers can use their full UK data allowance in Roam Free destinations*, at no extra cost! We’ll notify you when the promotion ends and when the 30GB Roaming data limit is reinstated.
Further information is available here.
Have a great trip!
Thanks,
Nat
+21Hal1011 wrote:
I was advised have 45gb when landed in Spain not 30gb data allowance. Is this correct as I am nearing my 30gb data allowance. Thank you
…. To protect you from excessive charges, a GBP45.00 roaming data cap is in place ….
That means you have a Great British Pound cap, meaning iD put a £45.00 roaming data cap onto your account (unless you changed your billing cap via your account) and not how you read it as a 45GB roaming data cap.
Now if you have a 30GB usage allowance on your account per month and you didn’t use all of it by the last day of your previous billing cycle then you could hopefully have inadvertently covered yourself anyway ie. You only used 10GB of last months 30GB, meaning you had 20GB rolled over for your trip to Spain, thus in total you could have 50GB to use.
If you have more than 30GB per month then again hopefully you’ve not used all of that and added an additional £45 to your monthly bill.
However you have also wrote you’re near to your 30GB allowance anyway. Assuming you read up on exceeding your roaming allowance and the extra costs associated with this, you hopefully haven’t ran up a large roaming bill.
(also to Nat. I didn’t mean to ‘step on your toes’)
I'm just another customer. ***Only genuine iD Mobile staff have iD Mobile Employee after their name*** **Don't post your phone number or account details as these can be seen by anybody**
1 person likes this
Thank you. My cousins artived a few days later both on ID...turns out since 1st October ID have allowed for use of all data to Spain and other designated countries until further notice so have another 140GB plus 100GB renews Saturday. It's a good job as we're in Valencia region....all local travel currently impossible..no buses or taxis outside of Cullera and trains not running. Really pleased with ID service.
+21Thanks
I was over in Vigo, but have seen the devastation on the news regarding some areas of Spain so keep safe!
(also, I’ve flagged your reply above as it isn’t a good idea to post up things like your mobile phone number on a public forum - I hope the forum moderators act quickly. We do have the ability to edit our own posts but only for a short period of time)
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