I don't see my plan roaming and wifi calling on. Id mobile app
Solved
my plan
Best answer by Daz_S
I think I know what you mean
This means that I do not need to show my plan on the website.
The iD Mobile app and the iD Mobile online portal are the same thing in regards to the account. One uses an app you install on a phone or tablet or other handheld device, whereas the 2nd option uses a URL and is not a website but a web based portal.
mobile ID This means that I have this package.
Yes if that’s what you see on the App (or online) then yes that’s your package
Minutes, SMS and data (up to 30GB) to 50 destinations worldwide
Yes 50 worldwide destinations is what it says, just be mindful that only EU (and a few non EU) countries currently form part of iD’s free roaming. Some other destinations are chargeable for ALL use of your phone.
+21Having roaming and WiFi calling on shouldn’t have any bearing on the iD Mobile app, meaning neither should stop it from working
But if you can’t use the app, why not use the online method instead, you can do all the things the app does on there too?
I want to see my plan, how many GB I have and how many countries to use it in? why I can’t see you.
+21So you can’t view how many GB you have on the iD Mobile app AND the online link I posted?
You need to look for roaming on their site for this info:
https://www.idmobile.co.uk/help-and-advice/eu-roaming
Also on that link you can check other non EU destinations.
+24Hey there
If you want to view your plan, you will simply need to login to the iD Mobile app/website. This should show you how many GB you have left and all your plan details, as well as being able to turn on/off data roaming etc.
Wi-Fi calling should be an internal phone setting you can turn on/off via your phone’s own settings.
Finally, you can see where inclusive roaming can be used via the link below:
https://www.idmobile.co.uk/help-and-advice/international-and-roaming-charges
Thanks,
Tyler
+24Hi
Have you checked your iD Mobile app home page to check your allowances?
You can see the EU inclusive roaming destinations at the link below:
https://www.idmobile.co.uk/help-and-advice/eu-roaming
Kash
This means that I do not need to show my plan on the website. mobile ID This means that I have this package.
Minutes, SMS and data (up to 30GB) to 50 destinations worldwide
+21I think I know what you mean
This means that I do not need to show my plan on the website.
The iD Mobile app and the iD Mobile online portal are the same thing in regards to the account. One uses an app you install on a phone or tablet or other handheld device, whereas the 2nd option uses a URL and is not a website but a web based portal.
mobile ID This means that I have this package.
Yes if that’s what you see on the App (or online) then yes that’s your package
Minutes, SMS and data (up to 30GB) to 50 destinations worldwide
Yes 50 worldwide destinations is what it says, just be mindful that only EU (and a few non EU) countries currently form part of iD’s free roaming. Some other destinations are chargeable for ALL use of your phone.
+21Hello have a read of this
+24Reply.
Rich Text Editor, editor1
Editor toolbars
Press ALT 0 for help
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.