Skip to main content
Question

No data/calls in Netherlands

  • July 16, 2025
  • 3 replies
  • 34 views
Nadz Htuanwes
New Contributor

For the second time this year I am unable to use my phone abroad. Last time in Denmark, this time in Netherlands.

 

I have checked all settings/roaming and APNs are correct. 

 

What else can I do? It's very frustrating as I'm.noe here for two weeks.

    3 replies

    N
    iD Mobile Employee
    Forum|alt.badge.img+22
    • Natalie W
    • iD Mobile Employee
    • July 16, 2025

    Hi ​@Nadz Htuanwes 

     

    Thanks for getting in touch.

     

    We are sorry to hear you are experiencing issues whilst roaming. 

    Can you please confirm the options showing available to you when run a manual network search and which ones you have attempted to connect to?

     

    Thanks, 

     

    Natalie 

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Nadz Htuanwes
    New Contributor
    • Nadz Htuanwes
    • Author
    • New Contributor
    • July 16, 2025

    NL KPN

    A
    iD Mobile Employee
    Forum|alt.badge.img+6
    • Anika A
    • iD Mobile Employee
    • July 16, 2025

    Hi ​@Nadz Htuanwes 

     

    Okay, what happens when you connect to the network? 

     

    Which device are you using?

     

    Anika

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

    Not the answer you were looking for?


    Create a new topic and ask a question to the iD Community.


    Create a topic
    Perk up! Enjoy epic discounts, offers and savings from big-name brands, with the all-new iD Perks.
    Terms & ConditionsAccessibility statement