I have a current call plan and it shows that I have lots of data available, I’ve used 268Mb of 2Gb. I can make calls and send texts but I don’t have an internet conenction. If I search in Google for example it just says ‘No Internet’. I don’t have airplane mode on, I have tried with WiFi calling on and off, no help.I have ‘4G Calling’ set but only have a 3G signal (very strong though) here at the moment. I seem to remember a long time ago I needed to set the APN to something specific for data to work in France. It’s currently set to ‘three.co.uk’ but also offers ‘3hotspot’ and ‘ims’. Do I need to change APN? So, how can I get data working?

Yes, the answer was in there, thank you. As I had vaguely remembered I neededto set the APN, my phone isn’t one supplied by idMobile.I had set the APNa couple of years ago when I first got the phonebut had to reset my phone to factory defaults a couple of months ago so lost the custom APN setting.Thanks again, all working now. :-)

'No Internet' when roaming in France - how to fix?

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