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philgrove
New Contributor
October 3, 2025
Question

no network in turkey after paying for international roaming

  • October 3, 2025
  • 3 replies
  • 179 views

Hi, I’m on holiday in turkey and have purchased the 5 day internet package, but even though I’m seeing 4g signal on the phone and roaming is turned on I have no internet access unless I connect to wifi

ive done all the usual things toggle mobile network off and on, turn it phone off and on, but still no connection.

using an iPhone 15 if anyone has any ideas.

it appears the mobile network is set to automatic which I can’t change.

 

thank in advance

    3 replies

    Siân W
    iD Mobile Employee
    Siân W
    iD Mobile Employee
    October 3, 2025

    Hi ​@philgrove  sorry to hear this. Please can you follow this article and let us know how you get on - I'm abroad and Roaming is not working. What should I do? | iD Mobile Community

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    New Contributor
    philgroveAuthor
    New Contributor
    October 4, 2025

    Thank you, turning off automatic network and choosing a different provider manually fixed the issue. 
     

    many thanks, Phil

    Kash M
    iD Mobile Employee
    Kash M
    iD Mobile Employee
    October 5, 2025

    Hi ​@philgrove,

    Glad to hear that the issue is resolved, if you require further assistance please get back to us.

     

    Kashif

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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