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Not receiving calls when abroad


Hi

I’ve recently been to Switzerland & Slovenia. I’ve been able to make calls, but unable to receive any.

The person calling is getting the engaged tone.

Very frustrating as I travel a lot.

Thanks

Andrea 

Best answer by wilsonandrea7

Hi

Thank you for reaching out.  
I was struggling with receiving incoming calls of all things.  Switched provider, rather than automatic, & all worked.

 

Thanks again

Andrea 

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2 replies

Matthew T
iD Mobile Employee
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  • iD Mobile Employee
  • 1861 replies
  • July 24, 2024

Morning @wilsonandrea7,

Are you still experiencing issues with this? Is the person making calls using the +44 prefix for UK mobile numbers?

Thanks.


  • Author
  • New
 Contributor
  • 1 reply
  • Answer
  • July 26, 2024

Hi

Thank you for reaching out.  
I was struggling with receiving incoming calls of all things.  Switched provider, rather than automatic, & all worked.

 

Thanks again

Andrea