not working roaming

Hi ​@mankas 

So sorry to hear this. Are you abroad at the moment? Can I ask what country you are in? Do you have roaming enabled in your iD app/device? Have you tried a reboot of your handset?

at the moment i am in greece, crete. yes i am enabled roaming in my phone 

OK, we will need to look into this further ​@mankas 

The quickest way would be through our Live Chat on our website. Or if you prefer we can assist here.

if its possible we can do here

Hi ​@mankas 

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further. 

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. 

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview  

We’ll see you there. 

Tom