on holiday in Tenerife, frequently unable to access my data allowance, and unable to phone my contacts(even my wife beside me) why? I’m paying for this (lack of) service? i need ID Mobile to contact me but can’t find a phone number or chat line? | iD Mobile Community
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on holiday in Tenerife, frequently unable to access my data allowance, and unable to phone my contacts(even my wife beside me) why? I’m paying for this (lack of) service? i need ID Mobile to contact me but can’t find a phone number or chat line?

  • March 27, 2025
  • 3 replies
  • 152 views

Colin Barr
New Contributor

See above 

March 27, 2025

You can roam in Tenerife using either Vodafone, Telefonica, Xfera, or Orange networks. If one wasn’t working you can manually roam onto another using network selection settings. 

3 replies

MZone
Platinum 
Contributor
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  • Platinum 
Contributor
  • March 27, 2025

You can roam in Tenerife using either Vodafone, Telefonica, Xfera, or Orange networks. If one wasn’t working you can manually roam onto another using network selection settings. 


Colin Barr
New Contributor
  • Author
  • New Contributor
  • March 28, 2025

Many Thanks, I had tried Vodaphone but no joy. Tried a Spanish one called Movistar and got on. Cheers.


Tyler C
iD Mobile Employee
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  • iD Mobile Employee
  • March 28, 2025

Hey there ​@Colin Barr, we’re glad to hear it’s sorted and thank you for the support ​@MZone!

 

Thanks,

Tyler