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on holiday in Tenerife, frequently unable to access my data allowance, and unable to phone my contacts(even my wife beside me) why? I’m paying for this (lack of) service? i need ID Mobile to contact me but can’t find a phone number or chat line?


Colin Barr
New
 Contributor

See above 

Pinned reply

March 27, 2025

You can roam in Tenerife using either Vodafone, Telefonica, Xfera, or Orange networks. If one wasn’t working you can manually roam onto another using network selection settings. 

3 replies

MZone
Gold Contributor
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  • Gold Contributor
  • 679 replies
  • March 27, 2025

You can roam in Tenerife using either Vodafone, Telefonica, Xfera, or Orange networks. If one wasn’t working you can manually roam onto another using network selection settings. 


Colin Barr
New
 Contributor
  • Author
  • New
 Contributor
  • 1 reply
  • March 28, 2025

Many Thanks, I had tried Vodaphone but no joy. Tried a Spanish one called Movistar and got on. Cheers.


Tyler
iD Mobile Employee
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  • iD Mobile Employee
  • 3294 replies
  • March 28, 2025

Hey there ​@Colin Barr, we’re glad to hear it’s sorted and thank you for the support ​@MZone!

 

Thanks,

Tyler