phone not working

Hi there ​@Rachey Ray Ray 

Did you enable roaming on your iD account before you left the UK?

• How do I enable Roaming? F.A.Q.

Have you swiped roaming on on your phone?

If the answer is yes to both of the above try manually searching for a roaming partner network, then of those (MEO, NOS, Vodafone) try connecting to the 2nd one down on the list. Once you get the automated rate advice text it should start working.

Thank you, it’s all sorted now. 

Hey there ​@Rachey Ray Ray, thank you for reaching out.

Thank you for your kind support ​@Daz_S, and we hope all is sorted now :)

Thanks,

Tyler

Glad to hear that Rachey Ray Ray🙂