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Hi I recently went to hook of Holland from Harwich by ferry. Whilst there we visited Netherlands , Germany. and Belgium. 
since being back I’ve noticed I’ve been charged when everywhere I’ve been is covered by the list of countries included!

how do I contact if directly?

thanks Fred

Hi @Fred012 

 

It sounds like you may have been charged for roaming while on a ferry, which would be chargeable.

 

https://www.idmobile.co.uk/help-and-advice/international-and-roaming-charges

 

Tom

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