I have purchased a data add on for Turkey, but when I try to connect to the Internet it keeps saying no data, it says it is active in my sim account management please help
Solved
Roaam beyond add on not working
Best answer by andewhite
Okay
You could try a Google search with “travel eSIM for Turkey”.
🎄
+26Maybe there are some glitches with the ‘new’ iD Roam Beyond data add-on product,
Probably best to try the iD Live Chat service for assistance - the iD advisers work until 8pm on weekdays.
+25Hi
Sorry to hear this, have you tried connecting manually to networks whist there?
In Turkey we rely on AVEA and Turkcell.
Tom
Got through to customer service on the live chat and after various attempts to sort it, they've ended up crediting me for the roam beyond add on, which still leaves me without anyway to use my phone apart from the hotel WiFi, good job my girlfriends phone works ok
1 person likes this
+26Okay
You could try a Google search with “travel eSIM for Turkey”.
🎄
andewhite wrote:
Okay
You could try a Google search with “travel eSIM for Turkey”.
🎄
Thanks for that, I now have data 👍
1 person likes this
Reply
Rich Text Editor, editor1
Editor toolbars
Press ALT 0 for help
Not the answer you were looking for?
Create a new topic and ask a question to the iD Community.
Create a topic
Log in to the iD Community.
Not a member yet? Create an account
Please note: From 31st July 2025, you'll no longer be able to 'Log in with Facebook'. To continue using the iD Community, you'll need to create a password. Click 'Forgot Password?' to get started.
Social Login
Log in with Facebookor
Please enter your email address. If it matches our records, we'll send you instructions to reset your password.