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Roam beyond not working

  • December 25, 2024
  • 1 reply
  • 142 views
L
Community Member

Hello! 
 

I purchased a 10 day roaming add on for Mexico yesterday but it still won’t work. 
 

Anyone else had any issues?? Not sure what to do as live chat is closed today. 
 

Help would be appreciated!

    This topic has been closed for replies.

    1 reply

    Tom
    iD Mobile Employee
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    • Tom
    • iD Mobile Employee
    • December 26, 2024

    Hi ​@Loech 

     

    Sorry to hear this, is roaming enabled on your device & iD account settings?

     

    Have you tried manually connecting to networks whilst in Mexico?

     

    Tom

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