Skip to main content

Roam beyond not working

  • December 25, 2024
  • 1 reply
  • 120 views
L
Community Member

Hello! 
 

I purchased a 10 day roaming add on for Mexico yesterday but it still won’t work. 
 

Anyone else had any issues?? Not sure what to do as live chat is closed today. 
 

Help would be appreciated!

    1 reply

    Tom
    iD Mobile Employee
    Forum|alt.badge.img+25
    • Tom
    • iD Mobile Employee
    • 7850 replies
    • December 26, 2024

    Hi ​@Loech 

     

    Sorry to hear this, is roaming enabled on your device & iD account settings?

     

    Have you tried manually connecting to networks whilst in Mexico?

     

    Tom

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

    Reply.


    Terms & Conditions