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Roam Beyond problem

  • May 10, 2025
  • 1 reply
  • 40 views

My wife is currently in Morocco. She purchased a roam beyond add on before she arrived but is worried it isn’t working because her current bill is showing over £100.
Does anyone know what may have happened?

 

She’s trying to use the contact us link but it won’t load.

1 reply

Siân W
iD Mobile Employee
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  • iD Mobile Employee
  • 1376 replies
  • May 10, 2025

Sorry to hear this ​@dclark 

Does it show on her iD account/app?

Is this account in her name or yours?