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roaming

  • August 23, 2024
  • 1 reply
  • 137 views

Agata Rychel
Community Member

Hello,

I have just upgraded my contract. I have received a text message saying that I've used all my roaming allowance now and from now on I'll be charged.

Does that apply to the old contract?

Do I have a free roaming with my new contract?

1 reply

Matthew T
iD Mobile Employee
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  • iD Mobile Employee
  • 1861 replies
  • August 27, 2024

Hey @Agata Rychel,

Please disregard the test message and refer to our Fair Usage policy:

www.idmobile.co.uk/help-and-advice/eu-roaming/fair-usage-policy

For information on Roaming.

Thanks.