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roaming

  • 30 August 2024
  • 5 replies
  • 1038 views

I would like to know how much data you are allowed to use roaming in Spain and France with every package but I cannot find it anywhere on the website.

Best answer by andewhite

This iD Mobile online article might help.

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5 replies

andewhite
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Contributor
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  • Platinum 
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  • 11685 replies
  • Answer
  • August 30, 2024

This iD Mobile online article might help.


  • Author
  • New
 Contributor
  • 2 replies
  • August 30, 2024

Thanks. That was the only bit of info I found but it seems strange that if you have 30gb you can use it all roaming but if you pay more and have say 250gb or unlimited data you can still only use 30gb roaming

 


Kash
iD Mobile Employee
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  • iD Mobile Employee
  • 7774 replies
  • September 3, 2024

Hi @Ace17257,

Welcome to the Community!

The link below will provide further information.

The 30GB roaming limit is dependent on when you upgraded or purchased a new contract.

 

https://www.idmobile.co.uk/help-and-advice/eu-roaming/fair-usage-policy

 

Kash


  • Author
  • New
 Contributor
  • 2 replies
  • September 3, 2024

That’s great thanks

fo you know if I can set a roaming cap of 30GB so I don’t go over and get charged?


Matthew T
iD Mobile Employee
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  • iD Mobile Employee
  • 1724 replies
  • September 6, 2024

Simply set a Bill Cap @Ace17257:

Thanks.