roaming | iD Mobile Community
Skip to main content
Answer

roaming

  • January 27, 2025
  • 1 reply
  • 121 views

I am heading to the carribean. If I want to upgrade my roaming package for the duration, is it the same as USA? There is not an option to upgrade for the Carribean specifically?

Best answer by Tyler C

Hey there ​@Steve Goody, thank you for reaching out.

 

We do offer add-ons, but only for specific countries I’m afraid, which the Carribean isn’t included. This is only offered for:

 

USA, Turkey, India, Switzerland, Morocco, Mexico, Australia, South Africa, Hong Kong & New Zealand.

 

Therefore, you will need to increase your bill cap to allow charges for data, calls and texts. Charges can be found here:

 

https://www.idmobile.co.uk/help-and-advice/international-and-roaming-charges

 

Thanks,

Tyler

 

 

1 reply

Tyler C
iD Mobile Employee
Forum|alt.badge.img+24
  • iD Mobile Employee
  • Answer
  • January 29, 2025

Hey there ​@Steve Goody, thank you for reaching out.

 

We do offer add-ons, but only for specific countries I’m afraid, which the Carribean isn’t included. This is only offered for:

 

USA, Turkey, India, Switzerland, Morocco, Mexico, Australia, South Africa, Hong Kong & New Zealand.

 

Therefore, you will need to increase your bill cap to allow charges for data, calls and texts. Charges can be found here:

 

https://www.idmobile.co.uk/help-and-advice/international-and-roaming-charges

 

Thanks,

Tyler