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Question

roaming


I've had issues with my Samsung Galaxy S24fe connecting whilst abroad. I've toggled this and that before I've departed, but nothing! 

I went into a phone shop recently and they said to take off battery saving to allow 5g whilst abroad. Has anyone ever had similar problems?

I did find on the ID website that it was  problem with my make of phone and it wasn't compatible with abroad! 

I'm running out of solutions to try. I can't get out of this contract until 2026!

 

3 replies

Matthew T
iD Mobile Employee
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  • iD Mobile Employee
  • 1825 replies
  • March 25, 2025

@AmethystUnicorn -

Apologies ​@CRESSWELLCOX56 is not an iD Mobile Employee. Did turning off Battery Saver resolve your issue? Thanks.


Not been abroad to try it yet. Hoping my son will take it with him soon as he's going abroad with work for a few days. I'll comment again soon!


Kash
iD Mobile Employee
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  • iD Mobile Employee
  • 8064 replies
  • March 25, 2025

Hi ​@AmethystUnicorn,

Please let us know how you get on.

If you require further assistance, please let us know.

 

Kash