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I've had issues with my Samsung Galaxy S24fe connecting whilst abroad. I've toggled this and that before I've departed, but nothing! 

I went into a phone shop recently and they said to take off battery saving to allow 5g whilst abroad. Has anyone ever had similar problems?

I did find on the ID website that it was  problem with my make of phone and it wasn't compatible with abroad! 

I'm running out of solutions to try. I can't get out of this contract until 2026!

 

Best answer by Matthew T

@AmethystUnicorn -

Apologies ​@CRESSWELLCOX56 is not an iD Mobile Employee. Did turning off Battery Saver resolve your issue? Thanks.

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Matthew T
iD Mobile Employee
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  • iD Mobile Employee
  • 1861 replies
  • Answer
  • March 25, 2025

@AmethystUnicorn -

Apologies ​@CRESSWELLCOX56 is not an iD Mobile Employee. Did turning off Battery Saver resolve your issue? Thanks.


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  • Active Contributor
  • 6 replies
  • March 25, 2025

Not been abroad to try it yet. Hoping my son will take it with him soon as he's going abroad with work for a few days. I'll comment again soon!


Kash
iD Mobile Employee
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  • iD Mobile Employee
  • 8175 replies
  • March 25, 2025

Hi ​@AmethystUnicorn,

Please let us know how you get on.

If you require further assistance, please let us know.

 

Kash