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roaming.

  • May 6, 2025
  • 5 replies
  • 254 views

Steve Gibson
New Contributor

Hi 

My wife is currently on a cruise to Spain and Italy, she has not got into a port yet as 2 days at sea. She has 199gb of data in her account. I have noticed that her bill has increased to £65 instead of the usually £16. She has messaged me to say that her data no longer works. Do you have to be on land for the inclusive 30gb of roaming and will this still be available when she goes onto shore at Cadiz.

Thanks in advance.

Best answer by WelshPaul

It will, yes.

5 replies

WelshPaul
Platinum 
Contributor
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  • Platinum 
Contributor
  • May 6, 2025

Roaming at sea

You’ll be subject to ‘Maritime roaming’ charges, even if you’re travelling between any of our ‘Inclusive Roaming’ destinations. For more information, and to view the charges, select ‘Roaming’ above, and then ‘Ships, Ferries, Cruise Liners’ on the dropdown.

 

https://www.idmobile.co.uk/help-and-advice/international-and-roaming-charges


Steve Gibson
New Contributor
  • Author
  • New Contributor
  • May 7, 2025

Will the 30gb roaming data still be available when she gets into port in Spain


WelshPaul
Platinum 
Contributor
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  • Platinum 
Contributor
  • Answer
  • May 7, 2025

It will, yes.


Siân W
iD Mobile Employee
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  • iD Mobile Employee
  • May 7, 2025

Hi ​@Steve Gibson  I hope this information kindly shared by ​@WelshPaul  helps, but if you do need anything else, please let us know.


Steve Gibson
New Contributor
  • Author
  • New Contributor
  • May 7, 2025

Thank you ​@WelshPaul  most helpful