roaming

11 replies
199 views

Hi,

How can i view how many days i have been roaming on my plan?

TomAnswer

iD Mobile Employee

Hi @JJGregory

Unfortunately not, if there’s any issues with fair usage, we’ll automatically be in touch.

Tom

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

Show previous replies

Lamiya C

iD Mobile Employee

Hi @Alex Skalski ,

I’m really sorry for the confusion. I can understand why roaming information feels a bit overwhelming, especially with different limits and rules mentioned online.

To clarify in simple terms:

Roaming allowance with iD Mobile:
• You can use your UK allowance in selected destinations
• There is a fair use limit of up to 30GB per month for roaming in supported destinations
• If your UK plan is under 30GB, you simply use your full allowance
• If you have unlimited or more than 30GB, roaming is capped at 30GB
• If you go over the 30GB limit, extra charges may apply (around £3 per GB)

Outside of included destinations:
• You may need a “Roam Beyond” add-on for countries not included

How to check your usage:
• The easiest way is via the iD Mobile app or My Account online
• It will show your roaming usage and alerts as you approach limits

We’re really sorry you’ve not had a smooth experience finding this info. we’re here to help

Lamiya

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.