roaming

hi there
 

I asked a similar question of “ how do I know how much roaming data I have left” and I was met with the answer of

”

From 1 October 2024 and until further notice, all customers can use their full UK data allowance in Roam Free destinations*, at no extra cost! We’ll notify you when the promotion ends and when the 30GB Roaming data limit is reinstated.

- Anika”

It doesn’t seem like they have the ability to see how long you’ve been roaming for, nor How much data you used?

Hi ​@L0rdvega 

Unfortunately there is not currently a way to track the usage used while specifically roaming, we’re feeding back the want for this feature, however don’t currently have anything to announce.

Anika

Yes, I know. I wasn’t shaming you, I was saying that you can use the full UK allowence until further notice, so usage tracking is not needed

Personally you should keep the roaming allowence indefinately as it’s a massive selling point to have ID Mobile, people like to have big data allowences while roaming, so they don’t have to fear how much they’re using

Hi ​@L0rdvega 

We’ll take this feedback onboard and feed it back internally.

Thank you.

Anika

Thank you for the replys, i wa more worried about the number of days roaming than the actual data used but i don't seem to see a counter for days actually using roaming. 

I take it you’re on an extended holiday, Not just the usual one or two weeks. 
 

I don’t have an answer for you unfortunately as I do mobile do not provide the information

You’re welcome ​@JJGregory 

Unfortunately this is not a feature we offer, sorry.

Natalie  

Thanks for the answers, 

Yeah i do a lot of weekends and weeks away in random smal blocks so it just gets tricky to keep tabs. 

If there is no way to view this how can i stay within the fair usage policy?

Hi ​@JJGregory 

Unfortunately not, if there’s any issues with fair usage, we’ll automatically be in touch.

Tom