We have unlimited data, text and call. i thought roaming charges are included in the plan, so even if in the USA because we have unlimited, we are covered?
Roaming
Best answer by Tyler C
Hey there
https://www.idmobile.co.uk/help-and-advice/eu-roaming
https://www.idmobile.co.uk/help-and-advice/international-and-roaming-charges
If you wish to use data in USA, you can purchase a DATA ONLY add-on via the iD Mobile app/website for a select number of days/GB. Please find more here:
To use calls/texts regardless, you need to increase your bill cap via the iD Mobile app/website to allow charges to go through for them to work, and similarly for data if you don’t purchase an add-on above.
Thanks,
Tyler
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