I've purchased a 10 day roaming add on for Turkey, checked all settings and reset phone and plan/app settings and still have no data connection?
Been through all the troubleshooting ideas, anything else I can try?
Hi
Thank you for getting in touch.
We are sorry to hear you are experiencing issues with your add on.
when you have searched for a network, have you tried all available options?
Thanks
Natalie
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To enter this promotion, participants must register with the iD Mobile Community and provide an answer to the question on the corresponding topic thread: “Unwrap our guide to a cheaper Christmas and a chance to win a Meta Quest 3S!”
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The closing date for entries is 23:59 on 17th December 2025. One prize will be awarded:
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This promotion is open to all UK residents aged over 18 years (except for employees and their families of the Promoter and their group of companies, agents (including affiliates), suppliers and anyone connected with this promotion).
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One winner will be selected at random by an independent person from all correct and eligible entries received. The winner will receive the prize listed above. The winner will be notified by email or by private message on the Community platform and will be asked to reply within 7 days of receipt of the notification. If the Promoter does not receive confirmation from the winner that they accept the prize by this time, the Promoter reserves the right to withdraw the offer/prize. The prize will be delivered within 30 days of acceptance.
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