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Roaming Alert

  • July 9, 2024
  • 1 reply
  • 32 views

I have just been sent a roaming alert when I have had roaming switched off since the start of the trip - by ferry, so potentially expensive.  Has anyone else experienced this? Am I likely to be charged?

Best answer by Matthew T

Morning @Stevemelia,

What was the message? I know when I landed in Turkey recently, I got a warning when I connected to the airport Wi-Fi, even though I had Roaming OFF. If you have concerns, check your latest Bill.

And double check your Bill Cap so you stay in control of your out of plan spend.

Thanks.

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Matthew T
iD Mobile Employee
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  • iD Mobile Employee
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  • Answer
  • July 24, 2024

Morning @Stevemelia,

What was the message? I know when I landed in Turkey recently, I got a warning when I connected to the airport Wi-Fi, even though I had Roaming OFF. If you have concerns, check your latest Bill.

And double check your Bill Cap so you stay in control of your out of plan spend.

Thanks.