Why do I need a Facebook profile to be able to talk to ID Mobile???? It's incredible there is now at to get proper support at this company.. I have problems with roaming in EU, data is fine but calls are not connecting, whatever I try. FAQ article is useless. I need support!
Roaming calls not working in EU, data is ok
+26Have you tried using the iD Mobile online Live Chat https://idmobile.co.uk/live-chat,
Just tell the 24/7 bot you want to “talk to a person”.
The iD customer advisers work until 8pm on weekdays.
+25Hi
You don’t need a Facebook profile to talk to iD Mobile, we have Twitter, Live Chat and here on the community as options too.
Have you tried resetting network settings while roaming?
Tom
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