Roaming charge when bill cap is on | iD Mobile Community
Skip to main content

Roaming charge when bill cap is on

  • April 20, 2025
  • 4 replies
  • 53 views

Ramizs Gulijevs
New Contributor

Why I was charged for roaming offshore on the vessel if my bill cap was on 0£,please maybe someone had same issue? Doesn't look right. 

4 replies

Tyler C
iD Mobile Employee
Forum|alt.badge.img+24
  • iD Mobile Employee
  • April 21, 2025

Hey there ​@Ramizs Gulijevs, we’re sorry to hear that. 

 

Was your bill cap set to £0.00 before the charge was made?

 

Thanks,

Tyler


Ramizs Gulijevs
New Contributor
  • Author
  • New Contributor
  • April 22, 2025

Hello, 

Yes, I always had it on 0£

And never had problem before 


Ramizs Gulijevs
New Contributor
  • Author
  • New Contributor
  • April 22, 2025

 


Tom
iD Mobile Employee
Forum|alt.badge.img+25
  • iD Mobile Employee
  • April 23, 2025

Hi ​@Ramizs Gulijevs 

 

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further. 

 

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. 

 

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview  

 

We’ll see you there. 

 

Tom