Earlier today my wife and zi received two texts saying we were being charged for data roaming, however, we are not abroad but actually in the Uk on the North Norfolk coast! Please can we have some confirmation that no additional charges will be taken please?
thanks
Best answer by Siân
Sorry to hear this
It appears that some users in Norfolk, particularly those near the coast, have been experiencing roaming charges despite not leaving the UK. This issue seems to be caused by mobile phones connecting to foreign networks, such as those on ferries or cruise ships, which are operating in the nearby shipping lanes.
We would advised to:
We will pop you a message about this so we can check for charges.
+5Sorry to hear this
It appears that some users in Norfolk, particularly those near the coast, have been experiencing roaming charges despite not leaving the UK. This issue seems to be caused by mobile phones connecting to foreign networks, such as those on ferries or cruise ships, which are operating in the nearby shipping lanes.
We would advised to:
We will pop you a message about this so we can check for charges.
Create a new topic and ask a question to the iD Community.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.