Roaming in USA and Caribean

Hey there ​@Borotosh, thank you for reaching out.

Are you talking about our roam-beyond add-ons for data please, just to confirm?

If so, we can explain further from there.

Thanks,

Tyler

I have the standard package and pay monthly, I would like my to know the best option for me, I am away for 16 days, I do not want to be charged for days I do not use my phone, what do I need to do

Regards

andy

These community articles should help, ​@Borotosh. 

Hi ​@Borotosh 

I’d recommend the articles linked above by ​@andewhite.

A simple way to avoid any unwanted charges is to set your bill cap to £0.

Tom

What I want to know am I only charged for the days I use my phone or once set up am I charged for the 16 days wether I use my phone or not?

Okay ​@Borotosh, if you buy an iD Mobile data add-on, the data is available for use up until the add-on expiry date - whether you use the data or not, is down to the customer.

This community article might help. 

Maybe eSIM products at https://roamless.com would suit your needs for the USA and Caribbean. 

If you purchase for 5 days is this 5 consecutive days from date of purchase or can the 5 days be spread across the 16 days of my holiday

I.e. I only use my allowance when I want to?

Okay ​@Borotosh, a 5-day iD data add-on would work for 5 consecutive days, and then expire - unfortunately, usage of a 5-day iD data add-on can’t be spreadover a 16-day period. 

Thanks for that info, so do you think I can purchase an add on or other to do what I want?

Yes, please advise on the scenario already quoted

thank you 

Perhaps look into using an eSIM from https://roamless.com, ​@Borotosh. 

Hi ​@Borotosh 

I believe we’ve advised what we can here, whilst roaming in a non-inclusive zone, you’ll be charged for what you use, not per day.

Tom