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Roaming not working in Turkey

  • August 31, 2025
  • 5 replies
  • 220 views

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Both myself and my mum bought the 5 day add on so we can use data while we are on holiday in Turkey, but neither of us are able to actually access the Internet with the exception of hotel WiFi. We have 4g and full bars and have tried everything suggested on the Web page to fix it such as restarting the phone and manually selecting providers but nothing has helped. We need to be able to use maps and websites while out and about so how can we resolve this issue?

Best answer by nmaec

Finally got it to work, disconnecting from the automatically allocated service provider and selecting another one from the list was successful after a few tries 

5 replies

  • New Contributor
  • September 1, 2025

We’re in turkey atm, exactly the same issue, roaming turned on, bought the turkey data roaming bolt on…


Siân W
iD Mobile Employee
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  • iD Mobile Employee
  • September 2, 2025

Hi ​@nmaec  and ​@jon.grad  I am sorry to hear this.

Please can you try following the steps in this article - I'm abroad and Roaming is not working. What should I do? | iD Mobile Community

Please let us know how you get on.


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  • Author
  • New Contributor
  • Answer
  • September 2, 2025

Finally got it to work, disconnecting from the automatically allocated service provider and selecting another one from the list was successful after a few tries 


  • New Contributor
  • September 4, 2025

Thanks for the advice, after an hour on the live chat, without any help, you fixed it in a couple of minutes - now to explore Istanbul! 


Tyler C
iD Mobile Employee
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  • iD Mobile Employee
  • September 4, 2025

Hey there ​@nmaec, we’re glad to hear!

 

Thanks,

Tyler