My recent personal experience of Roam Beyond was shocking, i would not recommend it. I paid to roam in Turkey for 5 days, it only worked for 2 days, and even though I didn't make or receive calls while away, I was billed for every number that tried to call me, even while my phone was on airplane mode during the flight to Turkey. I  was told by ID mobile that because the calls "went through" it means they were received. I suggest you buy a Sim card in Canada, it will end up much cheaper and much more convenient. I have spent hours trying to sort my bill since I returned from holiday. 

That's shocking. I had no issue when I was with EE and it worked perfectly. Their contracts just cost a lot more for the possibility that I might need to travel to Canada in a 2 year period

I and many Three customers were also billed the £2 a day roaming charge even though mobile data was switched off. When I got my bill it showed the tiniest amount of data been used on certain days which triggered the £2 a day roaming charge. As iD uses Three as a network partner the billing errors are most likely down to Three passing duff information to iD. Took me ages and a lot of effort to get a refund off them. 

Hey there ​@Northernjac, thank you for your question. We have only recently began to offer the roam-beyond services, so we appreciate your feedback on this.

Thanks,

Tyler

Hi  Tyler, could you advise if the issues raised by others about billing and airplane mode have been resolved? 

Thanks