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Roaming still not working despite following all the advise

  • May 1, 2025
  • 1 reply
  • 30 views
I
Community Member

I have taken all the steps to resolve roaming issues. I’ve reset the network and everything that was advised. 
Still no luck. The roaming choice is not even available on my phone, so I am told in that case to contact ID, but there is no way of contacting anyone. I have an eSIM from ID and another card from another provider. 

    1 reply

    Siân W
    iD Mobile Employee
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    • Siân W
    • iD Mobile Employee
    • May 2, 2025

    Hi ​@Ioana Fincham  I am sorry to hear this.

    May I ask what device you are using, and which country you are in?

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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