I can’t get my roaming data to work in Italy but think it should work in my plan as on phone contract plan. I can make calls but just not text or use data.
Answer
sending texts and using data in Europe
Best answer by Tom
Hi
Sorry to hear this, what happens when you try to text?
Have you tried manually connecting to another network while there? We’d recommend trying to connect to 3 ITA or Wind.
Have you tried resetting network settings while roaming?
For iPhone;
Settings > General > Transfer or Reset [Device] > Reset > Reset Network Settings.
For most Android;
Settings > System > Reset options > Reset Wi-Fi, mobile & Bluetooth
For Samsung;
Settings > General management > Reset > Reset mobile network settings
Resetting network settings will NOT reset any personal data (Photos, Videos, Contacts etc) only network settings.
Tom
This topic has been closed for replies.
+25Hi
Sorry to hear this, what happens when you try to text?
Have you tried manually connecting to another network while there? We’d recommend trying to connect to 3 ITA or Wind.
Have you tried resetting network settings while roaming?
For iPhone;
Settings > General > Transfer or Reset [Device] > Reset > Reset Network Settings.
For most Android;
Settings > System > Reset options > Reset Wi-Fi, mobile & Bluetooth
For Samsung;
Settings > General management > Reset > Reset mobile network settings
Resetting network settings will NOT reset any personal data (Photos, Videos, Contacts etc) only network settings.
Tom
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