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Topped up but no internet.

  • 10 June 2024
  • 1 reply
  • 21 views

I'm in France. Despite the app saying I'd used 23 out of my 30 GB roaming it told me I'm out of data. I used a WiFi source to buy 6 GB but I cannot get any internet.

I have a signal and can make calls but it's as though it thinks I've no data still. 

 

Any ideas? Thanks.

 

 

1 reply

Tom
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Userlevel 8
Badge +6

Hi @Frank Wilkinson 

 

Sorry to hear this, do you still require assistance with this?

 

Please let us know if so so we can get in touch.

 

We’ll be able to get in contact with you to assist here, or for a quicker service, we’d recommend using the Live Chat, Facebook or Twitter.

 

Tom

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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