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travel abroad, plan coverage

  • July 16, 2025
  • 2 replies
  • 144 views

Mattyo
Community Member

We are going on Holiday at the end of the month and I was checking to see if I can roam in Cyprus  on my plan. After checking the list its say Cyprus in in Band 1 where I calls, texts and data is covered under my plan how ever at the bottom Cyprus is listed under the destinations Not covered at all and will incur charges on calls texts and data. 

I presume I would be covered and hope its a typo on ID mobiles behalf but I would like it clarified. 

Best answer by Tyler C

Hey there ​@Mattyo, we hope the advice from ​@andewhite has been able to help, and we can confirm that allowances are free to use in Cypurs, but not Northern Cyprus. 

 

My best advice would be to set your bill cap to £0.00 before you go abroad, to avoid any chances of connecting to the wrong network and being charged.

 

Thanks,

Tyler

2 replies

andewhite
Platinum 
Contributor
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  • Platinum 
Contributor
  • July 17, 2025

https://community.idmobile.co.uk/roaming-76/which-roaming-destinations-are-included-in-my-plan-45112

Yeah, the article is ambiguous at the very least, ​@Mattyo

You’d be covered with your iD plan if using your iD SIM in Cyprus, but not Northern Cyprus.

Northern Cyprus has been controlled by Turkey, since the ceasefire in August 1974.


Tyler C
iD Mobile Employee
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  • iD Mobile Employee
  • Answer
  • July 17, 2025

Hey there ​@Mattyo, we hope the advice from ​@andewhite has been able to help, and we can confirm that allowances are free to use in Cypurs, but not Northern Cyprus. 

 

My best advice would be to set your bill cap to £0.00 before you go abroad, to avoid any chances of connecting to the wrong network and being charged.

 

Thanks,

Tyler