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travelling abroad advice

  • January 28, 2025
  • 7 replies
  • 210 views
Shabishop
New Contributor

My daughter is travelling to Canada for a week Australia for a month Hawaii and Thailand what would be the best way forward so she is covered in all countries or some of the countries without getting an extortionate bill on her return going for three months?. We need to contact her at all points and for her to be able to contact us in case something goes wrong advice welcome please

Best answer by andewhite

Maybe a data-only eSIM for your daughter’s phone, would allow you and your daughter to stay in-touch while she’s travelling, ​@Shabishop. 

Perhaps look at the products from https://roamless.com.

    7 replies

    andewhite
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    • andewhite
    • Platinum 
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    • Answer
    • January 28, 2025

    Maybe a data-only eSIM for your daughter’s phone, would allow you and your daughter to stay in-touch while she’s travelling, ​@Shabishop. 

    Perhaps look at the products from https://roamless.com.

    Forum member (non-iD).
    N
    iD Mobile Employee
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    • Natalie W
    • iD Mobile Employee
    • January 29, 2025

    Hello ​@Shabishop 👋

     

    Thank you for getting in touch with us here on the community. 

     

    Roaming would need to be activated prior to leaving the UK to ensure that the service is accessible. 

    With all of the countries you have listed being chargeable to use, we would recommend taking a look at the costs for using the service here. 

     

    Please let us know if you have any questions 😀

     

    Thanks, 

     

    Nat 

     

     

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    Shabishop
    New Contributor
    • Shabishop
    • Author
    • New Contributor
    • March 9, 2025

    Hi we have bought another SIM card in local countries, so the your SIM card is not being used from 8 th Feb to 4 May . Can I put a freeze on account so I’m not paying twice ?

    MZone
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    • MZone
    • Platinum 
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    • March 9, 2025

    Hi we have bought another SIM card in local countries, so the your SIM card is not being used from 8 th Feb to 4 May . Can I put a freeze on account so I’m not paying twice ?

    Unfortunately you have to pay for your contract regardless whether you are using it or not. 

    I have no affiliation whatsoever with iD Mobile or any subsidiary companies. Comments posted are entirely of my own opinion. Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Shabishop
    New Contributor
    • Shabishop
    • Author
    • New Contributor
    • March 9, 2025

    I have  no contract. It’s pay monthly SIM card only thank you 

    MZone
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    • MZone
    • Platinum 
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    • March 9, 2025

    Is it a pay monthly SIM card for 1 month, 12 months or 24 months. Either way you would have to cancel as it cant be suspended.

     

    I have no affiliation whatsoever with iD Mobile or any subsidiary companies. Comments posted are entirely of my own opinion. Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Tom
    iD Mobile Employee
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    • Tom
    • iD Mobile Employee
    • March 10, 2025

    Hi ​@Shabishop 

     

    Unfortunately it wouldn’t be possible to put an account on a freeze, sorry.

     

    Tom

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