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travelling abroad advice


Shabishop
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My daughter is travelling to Canada for a week Australia for a month Hawaii and Thailand what would be the best way forward so she is covered in all countries or some of the countries without getting an extortionate bill on her return going for three months?. We need to contact her at all points and for her to be able to contact us in case something goes wrong advice welcome please

Best answer by andewhite

Maybe a data-only eSIM for your daughter’s phone, would allow you and your daughter to stay in-touch while she’s travelling, ​@Shabishop

Perhaps look at the products from https://roamless.com.

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andewhite
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  • January 28, 2025

Maybe a data-only eSIM for your daughter’s phone, would allow you and your daughter to stay in-touch while she’s travelling, ​@Shabishop

Perhaps look at the products from https://roamless.com.


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  • iD Mobile Employee
  • 1854 replies
  • January 29, 2025

Hello ​@Shabishop 👋

 

Thank you for getting in touch with us here on the community. 

 

Roaming would need to be activated prior to leaving the UK to ensure that the service is accessible. 

With all of the countries you have listed being chargeable to use, we would recommend taking a look at the costs for using the service here

 

Please let us know if you have any questions 😀

 

Thanks, 

 

Nat 

 

 


Shabishop
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  • March 9, 2025

Hi we have bought another SIM card in local countries, so the your SIM card is not being used from 8 th Feb to 4 May . Can I put a freeze on account so I’m not paying twice ?


MZone
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  • March 9, 2025
Shabishop wrote:

Hi we have bought another SIM card in local countries, so the your SIM card is not being used from 8 th Feb to 4 May . Can I put a freeze on account so I’m not paying twice ?

Unfortunately you have to pay for your contract regardless whether you are using it or not. 


Shabishop
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  • March 9, 2025

I have  no contract. It’s pay monthly SIM card only thank you 


MZone
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  • March 9, 2025

Is it a pay monthly SIM card for 1 month, 12 months or 24 months. Either way you would have to cancel as it cant be suspended.

 


Tom
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  • March 10, 2025

Hi ​@Shabishop 

 

Unfortunately it wouldn’t be possible to put an account on a freeze, sorry.

 

Tom