trying to call Bermuda and roaming is on but not able to as reached my cap? I have unlimited etc - why is this not going through?

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Calling Bermuda from the UK requires that the INTERNATIONAL calling option is ON, in your “My iD Account” online, @Sw21.

It is. Still not working

Maybe ask iD customer service for assistance?

Try https://idmobile.co.uk/live-chat - the advisers work until 8pm on weekdays.

Thanks

Hi @Sw21

Is your bill cap high enough to support calls from the UK to Bermuda?

Tom

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