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United states roaming

  • August 14, 2024
  • 1 reply
  • 84 views
P
Community Member

I'm in the states and my data roaming is not working.

I have a 5 pound spend cap on but I'm not at the limit 

    1 reply

    Tom
    iD Mobile Employee
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    • Tom
    • iD Mobile Employee
    • 7861 replies
    • August 21, 2024

    Hi @Peter001 

     

    Are you sure you’re not at that already?

     

    Usage while in the United States would use a £5 bill cap quite quickly.

     

    Have you tried resetting network settings in your device?

     

    For iPhone;

    Settings > General > Transfer or Reset [Device] > Reset > Reset Network Settings.

     

    For most Android;

    Settings > System > Reset options > Reset Wi-Fi, mobile & Bluetooth

     

    For Samsung; 

    Settings > General management > Reset > Reset mobile network settings


    Resetting network settings will NOT reset any personal data (Photos, Videos, Contacts etc) only network settings.

     

    Tom

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