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Unlimited EU Roaming on pre May 2023 contracts?

  • August 19, 2024
  • 1 reply
  • 131 views

I have an ID Mobile contract which started in May 2023 - this has unlimited data in the UK. Am I correct in the understanding that I have unlimited roaming when in France on this contract as well and I'm not tied by the 30GB limit? This page (https://www.idmobile.co.uk/help-and-advice/eu-roaming) doesn't mention it, but the EU fair usage policy does seem to imply that the cap doesn't apply? (https://www.idmobile.co.uk/help-and-advice/eu-roaming/fair-usage-policy)

Many thanks 

Best answer by Tyler

Hey there @chromoweb, thank you for reaching out.

 

That is correct, as your joined us before June 2023, you will be able to use your unlimited data in the EU countries included in our package, and you won’t be subject to the fair usage policy.

 

Thank you,

Tyler

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Tyler
iD Mobile Employee
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  • iD Mobile Employee
  • 3886 replies
  • Answer
  • August 26, 2024

Hey there @chromoweb, thank you for reaching out.

 

That is correct, as your joined us before June 2023, you will be able to use your unlimited data in the EU countries included in our package, and you won’t be subject to the fair usage policy.

 

Thank you,

Tyler